Privacy Policy

Privacy Policy of Questify Holdings Inc.

Welcome to Questify.ca! This Privacy Policy outlines how Questify Holdings Inc. ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our lead generation platform ("Platform" or "Service").

1. Information We Collect

1.1 Personal Information

We collect personal information such as your name, email address, phone number, payment details, and any additional data you provide directly through the Platform. This information is essential for account creation, service provision, and communication.

1.2 Lead Data

Our Platform generates potential customer leads by collecting information related to customer inquiries. This data includes contact details and information relevant to the services requested.

1.3 Usage Data

We gather information about how you interact with our Platform, including your IP address, browser type, device information, pages visited, and time spent on each page. This data helps us analyze and improve user experience.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and track website analytics. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Service Provision and Improvement

We use your personal information to operate, maintain, and enhance our Platform, ensuring a seamless experience. This includes customizing content, troubleshooting, and delivering relevant services.

2.2 Transaction Processing

Your payment details are used securely to process transactions, manage subscriptions, and handle service agreements. We comply with all applicable financial regulations to safeguard your data.

2.3 Communication

We may contact you to provide updates, marketing offers, newsletters, and support services. You can opt-out of promotional communications at any time.

2.4 Analytics and Personalization

We analyze user behavior to understand preferences and tailor content accordingly. This includes using aggregated data to identify trends and improve our Platform's features.

2.5 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to lawful requests by public authorities and maintaining the safety of our Platform.

3. Data Sharing and Disclosure

3.1 With Service Providers

We may share your information with trusted third-party service providers who assist us with payment processing, analytics, marketing, and customer support. These providers are obligated to handle your data securely.

3.2 Legal Obligations

We may disclose your personal information if required by law, regulation, legal process, or governmental request, or to enforce our legal rights and comply with safety measures.

3.3 Business Transfers

If Questify Holdings Inc. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to confidentiality obligations.

4. Data Security

4.1 Protection Measures

We take data security seriously and implement robust security measures to protect your information from unauthorized access, disclosure, or destruction.

4.2 User Responsibilities

While we strive to secure your data, it is important for you to maintain the confidentiality of your account details, including your password. Avoid sharing your login credentials with others.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your personal information through your account settings. If you need further assistance, contact our support team.

5.2 Opt-Out Options

We provide the ability to opt-out of marketing communications by following the unsubscribe instructions included in the messages. You may also contact us directly for assistance.

5.3 Account Deletion

If you wish to delete your account, you can do so by contacting us at info@questify.ca. Please note that certain information may be retained to comply with legal obligations.

6. Cookies and Tracking

6.1 Purpose of Cookies

Cookies help us provide a personalized experience by remembering your preferences and analyzing traffic patterns. They also support marketing and analytics functions.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our Platform.

7. Third-Party Links

Our Platform may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before engaging with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The "Last Updated" date at the top of this document indicates when the latest changes were made.

9. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Questify Holdings Inc.
Email: info@questify.ca
Phone: 780-224-8400
Address: 60 Glenside Dr SW, Calgary, Alberta, T3E 4K5

We are committed to protecting your privacy and ensuring your experience with Questify.ca is safe and secure.